Rummler Process Methodology

RPM spans the seven phases of a project – Align, Analyze, Design, Commit, Build, Enable and Adopt – and the five dimensions of design – Process Design, Performer: Human Design, Performer: Information Technology Design, Process Management Design, and Change Management Design – and has built in the critical success factors that Dr. Geary Rummler and his partners have learned in over 40 years of improving processes.

Needs addressed include:

  • Gaps between required performance and process results
  • Slow, bureaucratic processes
  • Silos between organizational functions
  • No well-designed processes
  • No mechanisms in place to launch new capabilities or products
  • Waste in the way work is performed