Performance Design Lab Curriculum

Our systematic and successful approach to performance improvement is available to performance improvement practitioners through a series of workshops. Our workshops offer:

  • Teaching by our senior consultants and partners who will share their real world experiences in applying our methodologies.
  • Plenty of practice through hands-on case exercises and/or application to the clients own situation.
  • A small group setting (class size is limited)

List of PDL Workshops: (View All Workshop Descriptions)

  • The Business Process Architecture Workshop This course expounds on the core concepts and models of an organization’s Value Creation Architecture as described in the recently published books White Space Revisited: Creating Value through Process and Rediscovering Value: Leading the 3-D Enterprise for Sustainable Success.
  • Performance Thinking This workshop provides participants with the opportunity to develop and apply four lenses for understanding different aspects of human and organization performance. Collectively they provide an excellent overview of the models and tools which characterize Geary Rummler’s approach to improving performance. The workshop will be very “hands-on” and is recommended for anyone interested in new ...
  • RPM Practicum This course presents the Rummler Process Methodology and associated tools for defining, analyzing, designing and implementing process change. The teaching approach is a series of exercises, simulations and applications to real processes and to a variety of case situations. The underlying concepts and theories on which RPM is based are not covered in ...
  • Process 101 This workshop is designed to orient employees to the concept of process and specifically to the application of process to their organization. Process Centered organizations may wish to incorporate this workshop into their new employee orientation. Employees will learn: “How you add value to the organization”
  • Metrics and Process Management This workshop presents PDL’s methodology and toolset for designing the planning, measurement, review and management system for processes. Participants will practice the application of the steps and tools through a case study.
  • Process Modeling and Documentation This course is designed to present practitioners with the basic tools and techniques for documenting processes with ample opportunity to apply through case study and exercises.
  • Process Modeling and Improvement This course is designed to present practitioners with tools and techniques modeling, analyzing and improving processes, with ample opportunity to apply through case study and exercises.
  • Rummler Process Methodology This workshop presents the latest evolution of Geary Rummler’s robust methodology for analyzing, designing and implementing work processes that align with business needs and the management processes required to ensure continuous alignment. In this update synergies between process change and IT development methodologies are identified and integrated tools for defining business requirements that foster collaboration ...
  • Serious Performance Consulting This workshop is based on Dr. Geary Rummler’s 35 years of experience as a performance consultant to Fortune 500 companies. The course provides a comprehensive framework for understanding the variables that impact performance and organizational results, and a huge set of tools and design templates for finding and addressing results improvement opportunities.


In-house Workshops:

Additional benefits accrue for participants and the host organization when PDL workshops are presented in-house:

  • The formation of a core group of performance improvement professionals who share a common framework and methodology
  • Participant interaction and instructor feedback that relates directly to the host organization
  • The ability to focus the workshop on a specific host organization project/set of issues
  • Please contact PDL for details, fees and customization options that meet your specific needs

ISPI Workshops

Performance Design Lab offers workshops through ISPI – the International Society for Performance Improvement.
To learn more about ISPI or register for the workshops visit