Process Modeling and Documentation

PMD Course Description

This course is designed to present practitioners with the basic tools and techniques for documenting processes with ample opportunity to apply through case study and exercises. This course will present:

  • an organizing architecture for creating, presenting and maintaining a library of business process models
  • tools and instructions for documenting business processes – obtaining process information, formatting and depicting processes in the form of process maps and other supporting documents
  • tools and instructions for creating some high-level systems views of an organization
  • a model for a process documentation program
  • the basis for establishing process documentation standards for your organization

Workshop Length:

1 or 2 day versions available

Who Should Attend

Process Improvement Practitioners, Business Analysts, and anyone tasked with creating and maintaining process documentation


This course is offered as an in-house workshop. To inquire click here.