Process Management System Design

Given a defined business process architecture, this service is to design and implement a formal governance infrastructure for key processes that is integrated with the organization’s existing management system. This service focuses on the process level, but is often a sub-set of Org IQ service.  The result is effective process management and an end to confusion about how process management is supposed to work.

Needs addressed include:

  • Failed process management
  • Process owners uncertain about their roles
  • “Process” has become a contentious word
  • Process management is in place but not producing value
  • Conflicts between process owners and line managers