Metrics and Process Management

MPM Course Description

This workshop presents PDL’s methodology and toolset for designing the planning, measurement, review and management system for processes. Participants will practice the application of the steps and tools through a case study.

  • Measurement/Management Strategies
  • Principles & Models of Measurement and Management
  • How to build a Process-Based Measurement System
  • Integrating the Measurement System into the Management System
  • Pitfalls and Lessons Learned

Workshop Length:

1 day

Who Should Attend

Business Architects, Process Improvers, Performance Consultants

How to Register

This course is offered as an in-house workshop. To inquire click here.