Business Process Architecture Definition

This is PDL’s methodology for identifying and aligning an organization’s key business processes against business requirements.  The architecture definition is also a critical step in determining how to organize and implement formal process management. This service is a precursor to Process Management System Design.  Our approach provides clarity about what processes are critical and need to be designed and managed for sustainable performance

Needs addressed include:

  • Lack of understanding or agreement about what processes exist or are critical to organizational performance
  • Slowness in responding to changing business conditions or issues
  • Focus on functional silos; lack of cross-functional collaboration
  • Lack of linkage between IT efforts and business needs
  • Process documentation or improvement efforts at a low level, without a driving business reason