Rick Rummler

Richard A. Rummler is a partner of the Performance Design Lab (PDL). He brings over 20 years of consulting experience in the analysis, design, and implementation of organization performance systems with The Rummler Group, The Rummler-Brache Group and now PDL. He has worked with client organizations in Asia, Europe, and North America to achieve improvements in organization performance.

Rick’s consulting experience spans a wide range of interventions, including process improvement and reengineering, organization redesign, and measurement and management system design. These projects have addressed various business subsystems, such as customer acquisition, manufacturing, product development, and customer service. An experienced presenter of the concepts and tools espoused by the PDL, Rick has delivered training programs to manufacturing and service organizations as well as government agencies and the military.

He may be reached at rrummler@thepdlab.com